Workforce diversity has many advantages.Many companies see workplace diversity as an investment toward building a better business.A diverse staff benefits its diverse consumers by creating products and services to satisfy their needs. Team members from diverse background may come up with more creative and innovative problem-solving techniques.Teams help organizations for better decisions,faster response and increased productivity.
Although workplace diversity provides many benefits ,it also poses many challenges to employees and the company.Developing a diverse staff that can work together cooperatively is one of the biggest challenges facing business organizations today. Employees and managers must understand and know how to effectively deal with them .They should be aware of and sensitive to racial ,gender,religious issues that can cause clashes and discontent.
This figure illustrates the tips for improving written messages,e-mails,blogs or letters.Business writing is different especially when the audience is from other culture.Prewriting, writing and revising can help you to accomplishes your goal. It is wise to keep all these suggestions in mind while writing to intercultural audience.
As English has become the language of technology,all global business transactions are conducted in this language.However,the level of proficiency may be limited among those for whom English is a second language.Do not think that they understand everything you say.The following suggestions can helps in this situation :
1. Learn foreign phrases
2.Use simple English
3. Speak slowly,remember to smile
4.Encourage feedback
5.Listen without interrupting
6.Observe eye messages
7.Follow up important conversation in writing.
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This video gives us important tips to communicate effectively.Keeping all these suggestions in mind we can improve our communication with others. Do you ever help someone who cannot successful communicate orally?
Descriptiveness,Non judgmentalism and supportivenessall helps you to broden intercultural or cross cultural competence.Ethnocentrism ,the belief in the superiority of one's own race or culture causes to judge people by own values.These ethnocentric reactions can be reduced through knowledge and multicultural sensitivity.
In global market tolerance has become very significant attitude.Empathy,that means trying to see the world through another 's eye helps to be more tolerant and less judgmental. Multicultural competence in regards to nonverbal behaviour may never be totally attained ,but sensitivity,non judgmentalism and tolerance leads to improving interactions. For more informationclick on the following links:http://en.wikipedia.org/wiki/Intercultural_competence
As business organizations become increasingly global in their structure and marketing,they face communication problems resulting from cultural misunderstandings.Understanding non verbal messages is particularly different when cultures differ.
The message sent by eye contact,facial expression,posture,gesture can convey your message well but on the other hand can confuse someone too.It is not easy to understand fully the meaning transmitted by non verbal behavior in various cultures but being more flexible,more tolerant and competent can helps.
What do you think about using your body language while communicating with others?I think its natural as it just happens.It can help us to describe something to others who is from different background or on the other hand can confuse too. Waiting for your views
The globalization of markets means that one can expect to be doing business with people from around the world.Favorable trade agreement ,declining domestic markets and middle class growth fuel the expansion of global markets.
2.Technological Advancement
Amazing new transportation and information technology are major factors in developing global inter-connectivity.They have made markets and jobs more accessible,efficient and interdependent. 3.Intercultural Workforce
People from many cultures are moving to countries for many reasons such as peace,prosperity,education or a fresh start.They are changing the make up of the workforce.Awareness,tolerance and accommodation should have for successful interaction.
Intercultural communication is a communication between two cultures.That means sharing information and culture with people from different ethnic,social ,educational and religious backgrounds.Significant obstacles involves misunderstandings and contrary views resulting from intercultural differences.
In "global village",business communicators should be aware of their culture and of others too to be successful.
